Return and Refund Policy
At Wrapnests, operated by Digital Respawn, our aim is to provide a smooth and reliable shopping experience. In this policy, “we,” “our,” and “us” refer to Digital Respawn, while “you,” “your,” and “user” indicate our valued customers. By purchasing from our platform, you agree to the following procedures for returns and refunds of women’s accessories.
Return Eligibility
To qualify for a return:
- Items must be unused, unwashed, and in their original condition.
- All tags, labels, and packaging must be returned as received.
- Products that have been worn, washed, or altered are not eligible for return.
- Return requests must be submitted within 48 hours of delivery by contacting our customer support.
- Items failing to meet these criteria will be rejected for return.
How to Request a Return
- Submit Your Request: Email your return request with your Order ID and reason for return to digitalrespawn456@gmail.com.
- Provide Proof: For damaged, defective, or incorrect items, attach clear photos to speed up processing.
- Follow Instructions: Once approved, we will provide step-by-step guidance to complete the return.
Note: Returns that do not follow these instructions may be declined.
Refund Process & Timeline
- Returned items are inspected to ensure they meet return eligibility.
- You will be notified whether your refund is approved or declined.
- Approved refunds will be credited to the original payment method within 5–7 business days.
- A confirmation email is sent once the refund is processed.
Partial Refunds
If a returned item partially meets the return requirements (e.g., minor damage or missing packaging), a partial refund may be issued at our discretion.
Damaged, Defective, or Incorrect Items
- For items that are faulty, damaged, or incorrect, submit a return request within 48 hours of delivery.
- Include clear photos or videos of the issue and email them to digitalrespawn456@gmail.com for faster resolution.
Customer Support
For questions or assistance regarding returns and refunds of women’s accessories, please contact our support team at: digitalrespawn456@gmail.com.